Return And Exchange

Return & Exchange Policy

Return Conditions

  • Returns are accepted within 7 days of purchase.
  • Items must be unused and in original condition.
  • Opened or used skincare and perfume items cannot be returned due to hygiene reasons.
  • Customers must cover return shipping costs unless the item is incorrect or defective.

Exchange Policy

  • Exchanges are available only for defective or incorrect products.
  • Requests must be made within 7 days of delivery.
  • If the replacement item is unavailable, you’ll receive store credit or a refund.

Refund Process

  • Once the return is received and inspected, a refund will be processed within 5-7 business days.
  • Refunds will be issued to the original payment method.

How to Initiate a Return or Exchange

  • Contact syedahmed0012@gmail.com with your order details.
  • For assistance, reach out via email or call +971 56 143 6097.
For further assistance, reach out to us at
syedahmed0012@gmail.com
or call +971 56 143 6097.
About Us

Welcome to Elegance Emirates

At Elegance Emirates, we are passionate about delivering premium skincare and perfumes that define luxury and sophistication. Our mission is to provide high-quality, authentic products to our valued customers, ensuring satisfaction and excellence in every purchase.

Our Vision

We aim to be the go-to destination for skincare and fragrances in the UAE, offering a curated selection of internationally renowned brands and top-tier customer service.

Why Choose Us?

- 100% authentic products sourced from trusted suppliers.
- A wide range of premium skincare and perfumes.
- Fast and reliable delivery across the UAE.
- Dedicated customer support to assist you.

Contact Us

For inquiries, reach out to us at
syedahmed0012@gmail.com or call +971 56 143 6097.